Privacy

Camping De Reenert, 4 Fuussekaul, L-9156 Heiderscheid is responsible for the processing of personal data as shown in this privacy statement.

Contact

Camping De Reenert / Camping Fuussekaul S.A.
4, Fuussekaul
L-9156 Heiderscheid
Luxemburg

info@fuussekaul.lu
+352 26 88 88 1

Personal data that we process

Camping De Reenert processes the personal data, because you have made a reservation with us. We collect the data to make your reservation and your stay as smooth as possible and to contact you if necessary. Below you will find an overview of the personal data that we are obliged to process according to Luxembourg laws and regulations:

Main booker:

  • Name
  • Date of birth
  • Birthplace
  • Street + house number
  • Postal Code
  • Residence country
  • Phone number
  • E-mail
  • Identity card/passport number

Fellow travelers:

  • Names
  • Dates of birth

The personal data is used:

  • To be able to draw up night registers in case of calamities. This is mandatory according to Luxembourg laws and regulations.
  • To be able to contact you if this is necessary for your reservation.
  • To offer you the option to create an account in the booking environment.
  • To give you the opportunity to rate your stay.

The personal data will not be kept longer than necessary to achieve goals. We use the following retention periods for the following (categories) of personal data:

  • Personal data: 10 years
  • Data about website visits: 4 years

Sharing personal data with third parties

We do not provide your data to third parties for commercial purposes and will only provide it if this is necessary for the execution of the accommodation agreement with you, or to comply with legal obligations.

Cookies, or similar techniques

Our website uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. We also place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

To improve the quality of the website and make it more user-friendly, we use a number of analysis tools, such as Google Analytics. For this analysis, we record the following data when you visit our website:

  • IP address
  • Location data
  • Information about your activities on our website
  • Internet browser and device type

For cookies placed by third parties (including Google Analytics), we would like to refer you to the statements that these parties provide on their respective websites. Please note: we have no influence whatsoever on the content of those statements, nor on the content of the cookies of these third parties, such as the Google Analytics cookies.

The website includes buttons to promote or share pages on social networks such as Facebook, YouTube and Instagram. These buttons are realized by a code provided by these third parties themselves. This code places, among other things, a cookie. We recommend that you read the privacy statement of these parties (which can change regularly) to see what they do with your personal data that they process with this code.

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@reenert.lu.

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but no later than within four weeks.

How we protect personal data

We and those who process our data take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.